Setup help
Invite, permissions, setup wizard and dashboard access.
Open setup →Support centre
Get to the right place quickly.
Start with the area that matches the problem. Protected server information stays behind Discord sign-in instead of being exposed through a public support page.
Troubleshooting
Use the docs to check permissions, channel bindings and the expected feature flow.
Open docs →Server-owner support
Sign in with the Discord account that manages the server before working with server-specific configuration.
Open dashboard →Minecraft tools
Use the public Java and Bedrock lookup without signing in to the dashboard.
Open Minecraft tools →Platform status
Check the website, API and database readiness signals currently exposed by the platform.
Check status →Account access
Your dashboard access comes from Discord. If a server is missing, first confirm the signed-in account still has management permission there.
Open member view →Server-specific help
Keep private support inside the authenticated flow.
Tickets, transcripts, internal notes, support invite requests and server configuration should only appear after the platform knows which Discord account and server are involved.